Productivity

ZendeskReply - AI Support Assistant

Generate empathetic, professional ticket responses for Zendesk Support with AI-powered assistance and quality scoring.

v1.0.0
Version
Productivity
Category
2
AI Providers
BYOK
Privacy Model
Coming Soon to Chrome Web Store Get Support

Key Features

Everything you get with ZendeskReply - AI Support Assistant.

1

Ticket Response Generator

Context-aware support responses with sentiment analysis

2

Macro Enhancement

Personalize template responses with customer context

3

Quality Scoring

Evaluate and improve response quality before sending

4

Tone Selection

Empathetic, Technical, Apologetic, Professional

5

Priority Awareness

Adjust responses based on ticket priority levels

6

One-Click Insert

Insert responses directly into Zendesk tickets

How It Works

Get started in just a few simple steps.

1

Open Zendesk Support (*.zendesk.com)

2

Click the ZendeskReply extension icon

3

Select response type:

4

Enter ticket content or context

5

Choose your tone

6

Click "Generate Response"

7

Review options and insert or copy

Supported AI Providers

Bring your own API key from any supported provider.

OpenAI

Anthropic

Privacy & Permissions

Your data stays safe. Here's exactly what this extension uses.

Privacy Highlights

  • Your API key is stored locally in your browser
  • Ticket content is only sent to your chosen AI provider
  • No data is stored on external servers
  • All processing happens client-side

Permissions Used

storage activeTab

Platform Compatibility

This extension works on the following sites:

zendesk.com

Ready to Try ZendeskReply?

Get started for free with your own API key. No subscriptions, no hidden fees.